Terms and Conditions
Last Updated: March 25, 2021
Welcome to Xxcellent Kreations! By using our website or purchasing our products or services, you agree to the terms below. Please take a moment to review them carefully.
1. Ownership of Designs
All designs created by Xxcellent Kreations—including custom artwork, apparel graphics, digital files, and product layouts—remain the intellectual property of Xxcellent Kreations unless otherwise agreed in writing.
- When you purchase a product, you are buying the final product—not the design rights.
- You may not copy, resell, reproduce, or modify our designs for any purpose without permission.
- We reserve the right to showcase custom designs on our website, social media, and promotional materials (unless you request otherwise in writing) upon approval of design.
2. Ordering and Payment
- Orders must be placed through our website or authorized contact methods.
- Full payment is required before production begins.
- For large or bulk orders, a deposit may be requested with balance due upon completion.
3. Turnaround Time
- Custom design turnaround times vary depending on the project.
- Rush options may be available for an additional fee.
- We do our best to meet deadlines, but delays due to shipping, materials, or third-party vendors are outside our control.
4. Revisions
- Custom design packages typically include 2 free revisions.
- Additional edits may incur a fee, which will be communicated in advance.
5. Cancellations and Refunds
- Because all of our products are custom-made, all sales are final once production begins.
- If you cancel an order before production begins, the following cancellation fees will apply to cover time, design work, and material preparation:
- $50 for orders under $300
- $75 per each $100 increment over $300
(Example: A $500 order would incur a $150 cancellation fee)
- Once a custom design is approved, we are not responsible for errors or changes requested after approval.
6. Client Responsibilities
- Please provide all requested information, approvals, and content in a timely manner.
- By submitting any logos, images, or references, you confirm that you own the rights or have permission to use them.
7. Limitation of Liability
We are not liable for:
- Delays caused by shipping carriers or third-party vendors.
- Any loss or damage resulting from misuse of our products.
- Errors in designs that were approved by you.
8. Updates to These Terms
We may update these Terms and Conditions from time to time. Any changes will be posted here. Continued use of our site or services means you agree to the current terms.
9. Contact Us
Have questions or concerns? Email us at: info@xxcellentkreations.com Follow us on Instagram: xxcellent_kreations
Thank you for choosing Xxcellent Kreations! We’re honored to bring your vision to life.