Privacy Policy

Effective Date: March 5, 2021

Xxcellent Kreations (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or place an order with us.

By using this website, you agree to the terms outlined below.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Name
• Email address
• Phone number 
• Billing and shipping address 
• Order details
   

Payment Information

All payments are securely processed through PayPal.
We do not store or have access to your full credit card or financial account information.

Photos & Custom Content

For custom designs, customers may submit:

• Photographs
• Names 
• Dates 
• Event details 
• Special requests
   

Photos are submitted via email or text message only. By submitting images, you confirm that you have the right and authorization to use those images for custom printing purposes.

2. How We Use Your Information

We use collected information to:

• Process and fulfill orders 
• Communicate regarding your order 
• Request clarifications for custom designs 
• Deliver completed products 
• Improve our services
   

We do not sell or rent your personal information.

3. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the right to:

• Request disclosure of the personal information we collect
• Request deletion of your personal information
• Know how your information is used
• Opt out of the sale of personal information (Note: We do not sell personal information)
   

To make a request, please contact us at:
xxcellentkreations@gmail.com

We will verify your identity before processing requests as required by law.

4. Photo & Design Responsibility

By submitting photos or content for custom products, you represent that:

• You own the rights to the images or have permission to use them
• The content does not violate any copyright or intellectual property laws
• The content is lawful and appropriate for printing
   

Xxcellent Kreations reserves the right to refuse content that violates copyright, contains offensive material, or is inappropriate.

5. Data Security

We implement reasonable safeguards to protect your personal information. However, no electronic transmission is 100% secure. By using our website, you acknowledge this inherent risk.

6. Third-Party Services

We may use trusted third-party services for:

• Payment processing (PayPal) 
• Website hosting (GoDaddy) 
• Email communication

These providers have their own privacy policies governing how they manage data.

7. Cookies & Analytics

Our website may use basic cookies to improve functionality and user experience. Cookies do not collect personally identifiable information beyond what you voluntarily provide.

8. Data Retention

We retain personal information only as long as necessary to fulfill orders, maintain business records, and comply with legal obligations.

9. Children's Privacy

Our website is not directed toward children under the age of 13. We do not knowingly collect personal information from minors.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Updates will be reflected by a revised effective date.

11. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact:

Xxcellent Kreations
Email: info@xxcellentkreations.com